What is your background in the insurance industry?
I started working in the insurance industry in 1981. I worked for various Lloyd’s Brokers in London that specialised in Aviation and Marine Cargo. In 1990, I started specialising in Specie lines. In 2009, I left the London market to join Quantum as a director and to head up the the Asia-Pacific side of the company.
What attracted you to Quantum?
My experience in the Insurance market has led me to believe the best chances of success is to deal with like-minded people. I am very proud of the fact that all my business relationships have been developed over a period of 15 years or more. With Quantum we have a reputation of continuity and trust which works with our Underwriters and Brokers.
There are plenty of other insurers and underwriting agencies - why should a broker use Quantum?
Quantum is a family company, which prides itself on experience and exceptional service. We ensure that each and every client receives that personal touch, an aspect reflected in the high retention of our clients.
We are also perfectly placed in Western Australia for time differences; in a course of day we can deal with Eastern States, Asia and still have enough time to liaise with London, allowing for quick service and turnaround to our clients and Underwriters.
What does the future hold for yourself and/or Quantum?
The market place is changing at a fast pace and although we are forward thinking - ready to face any challenge that the ever-evolving market may throw our way - we will continue to concentrate on our specialist and niche products, whilst developing firm foundations in IT and compliance to keep up with today’s challenges.
For me, Quantum is happy place to work and keeps me on my toes, by presenting plenty of opportunities that both stretch the imagination and continue to develop my ability.