Our Services
Through our offices in Western Australia and London, Quantum can deliver swift decision-making and efficient service in niche markets and complex products. As we are Lloyd’s Coverholders, with binding authority for multiple lines, we can quote and bind on behalf of underwriters without having to refer to London.
Our services include:
- Individually tailored and bespoke insurance programs.
- Demystifying policy wordings and coverage, so you can advise your client from an informed perspective and do what is best for them.
- Liaising with professional risk assessment to address security questions or concerns.
- Arranging security surveys and liaising with you and the surveyor over risk upgrade recommendations, where required.
- Working with you to design schemes and programs for affinity groups and larger risks.
- Arranging multi-national policies for risks with operations in multiple territories.
- Handling claims and liaising with loss adjusters to ensure your client's claim is handled swiftly and efficiently and helping them to get back in business as swiftly as possible.
Claims
When it comes to claims, Quantum is dedicated to ensuring all claims are handled quickly, efficiently and fairly.
Our goal is to minimise the impact on the insured to ensure that claims are processed without delay. Quantum has developed close working relationships with international loss adjusters who can help the insured get back on their feet and get back in business, wherever they are located.
You can talk to any member of the Quantum team about claims, or contact us. Claim forms can be found in the forms section.
If you are one of our insured clients, please speak to your broker in the first instance. If you have an urgent situation and are unable to contact your broker, please speak to a member of the Quantum team.
If you have a complaint, or would like to bring a matter to our attention, please refer to the Complaints section.
Our goal is to minimise the impact on the insured to ensure that claims are processed without delay. Quantum has developed close working relationships with international loss adjusters who can help the insured get back on their feet and get back in business, wherever they are located.
You can talk to any member of the Quantum team about claims, or contact us. Claim forms can be found in the forms section.
If you are one of our insured clients, please speak to your broker in the first instance. If you have an urgent situation and are unable to contact your broker, please speak to a member of the Quantum team.
If you have a complaint, or would like to bring a matter to our attention, please refer to the Complaints section.
ABOUT QUANTUM
Quantum Underwriting Agencies was established in 2004 and has grown to become one of Australia's leading specialist underwriting agencies. Quantum prides itself on the services we offer our brokers. Quantum holds binding authority for Lloyd's, AXA Corporate Solutions and Berkley Insurance Company.
