Meet Our Team
Quantum Underwriting Agencies are proud of our staff’s extensive industry experience and high level of professionalism. Meet our dedicated, committed team members.
ALEX THORNTON (WA)
P. +61 (0)400 518 528
Alex is the founding director of Quantum. His insurance career began in 1981 as a Claims Broker.
He later switched to the placing side of the business, before spending time working for a global insurance broker and then directing the Jewellers Block and Specie Division of Gibbs Hartley Cooper.
Alex left the Lloyd's Market at the end of 2003 to pursue new opportunities in Australia.
PETER STREAMES (WA)
P. +61 (0)400 510 665
Peter joined Quantum in May 2009, introducing Specie business throughout Asia.
Peter began his career in the Lloyd’s Market in 1981 as a Claims Broker. He went on to gain extensive experience working in Fine Art & Jewellery before developing Specie business within Asia.
In 2003, he joined OAMPS Special Risks UK and later moved to Besso Group.
OPERATIONS & COMPLIANCE MANAGER
P. +61 (0)402 523 224
Hailing from Western Australia, Amy’s background in Senior Administration and Quality Assurance within the mining and resources sector has given her a passion for organisation and innovation.
As Compliance Manager and a whizz with all things admin, she thrives on tackling tasks that keep the office and team running at peak efficiency.
DEBI GRANADA-CARROLL (NSW)
P. 1300 812 981
Debi joined the insurance industry in 1998 as an Underwriter and has also worked in claims services, including loss adjusting.
Her formal qualifications include a Diploma of Insurance Broking and Certificate IV in Financial Services (General Insurance). Debi is also a Senior Associate of the Australian & New Zealand Institute of Insurance and Finance.
Debi loves spending time with her surrogate “child” Luna (her miniature cavoodle) and enjoys spending time with her family and spoiling her 18 nieces and nephews. She has an obsession for handbags and shoes and loves exploring good food with her husband of 10 years.
DALE CLEMONS (WA)
CLAIMS MANAGER/ UNDERWRITER
P. 08 9724 1555
One thing Dale knows is how to deal with people. More than 30 years as a journalist has put him in touch with people from all walks of life - and listening and responding have become his strong points.
Today nothing is too much trouble, especially when it comes to helping brokers and their clients get the best results - and a good challenge is always welcome.
Dale also knows how to get the most out of living – travelling, trekking, sailing and skiing are his passions – and switching from briefcase to backpack has become a way of life.
VICTORIA WILES-DAY (WA)
P. 08 9724 1555
Victoria started work in the Lloyds market in the early 1990s with the Broker Harman Kemp N.A. Ltd working on a variety of different classes of business from North America. A short spell followed with Broker Dennis M. Clayton before a cross over from the Broking side to Novae Syndicates Ltd (formerly SVB) in 2001; firstly working in the service company team before heading across to the UK Liability Syndicate where she remained until 2011.
In 2011 she migrated to Western Australia with her husband and three young daughters, where after three years away from working to settle her Girls, she has happily returned to the Industry with Quantum.
She loves the laid back outdoor lifestyle, endless good weather and amazing food that WA has to offer. Spare time is spent enjoying the great outdoors with her Family and walking her Golden Retrievers.
MORGAN OTTLEY (VIC)
P. 03 9854 6231
Morgan entered the insurance industry in 2011 and was managing and assisting on various high volume financial lines scheme facilities, prior to her employment with Quantum that commenced in 2013.
Formal qualifications include a Bachelor of Commerce majoring in Marketing, Diploma of Business Marketing, Diploma of Insurance Broking and is Tier 1 compliant. She is a board member on the NIBA Young Professionals committee that is responsible for organising training, educational and social events throughout the year. Morgan is responsible for organising the NIBA end-of-year Christmas party and networking event. This role includes securing sponsorship for the event.
Morgan is a self-confessed foodie and can be found checking out the newest and hippest urban cafes in Melbourne at the weekends.
MELISSA GRANADA (NSW)
P. 1300 812 981
Melissa wants to live in a world where there is a 24-hour soap opera channel and a never-ending packet of peanut M&Ms at her disposal.
She has worked in the insurance industry for the past five years and joined the team more than a year ago. She has completed her Certificate III in Insurance Broking recently and is now Tier 1 certified.
When Melissa isn’t working, she loves spending time with her son and enjoys great food and wine while watching classic movies.
RECEPTION / ACCOUNTS
P. 08 9724 1555
Lisa’s first taste of the “working life” was acquired in several English restaurants after leaving school. Then, following a stint caring for the elderly, she turned to children, becoming the manager of a leading toy shop before starting her own family of four.
In 2009, she migrated to Australia with husband Peter and offspring in tow, to begin a new chapter in her life. The office of Quantum soon became her daily drop-in point for reliably good coffee and, in quick time, she found herself behind a desk assisting Peter and fellow director Alex.
Now, six years later, she is office receptionist as well as self-proclaimed chief form-filler, thriving on invoicing, account balancing and keeping the paperwork in order.
Lisa’s spare time is taken up running her soccer club’s canteen, managing a newly-acquired farm and looking after her family, which now includes a new grandson. Relief from all of the above is found on the golf course – when she can.